Getting this error… VPN tunnel error:CreateFile failed on TAP device:\.\Global{A5E2D949-3498-4D0F-9578-BEE20D7B1360}.tap:General failure{ERROR_GEN_FAILURE)

I have a vendor getting the same error, I had him log in and out and restart the software.
Ecatcher%20error

He is still getting the same error.

Hi Larry,

This should help you out with this issue:

If you’re still running into this issue, try and rename the Tap-Windows Adapter V9 to:
“Talk2m-eCatcher”

Hi Larry,

Just wanted to see if this was still an issue before I close this ticket