Ignition connector real-time tag read error

Hi,

I started working with Ignition and I downloaded the eWon connector to connect to my office test eWon. I’ve been successful in reading the historical logs every 1 minute, but when I try to read the real-time logs it

gives me an error message that the tag doesn’t exist (see attached image).

I have the real time logging enabled on all of my tags and I am able to access the real time data via the REST API through Postman and EBD Helper.

Any help would be greatly appreciated!

Cheers,

Yoni

Hello,

Can you provide a backup with support files of the unit. It looks like the tag information is not found on the flexy. I would like to review the support files so that I can ensure that everything is set up on the device end.

Topic closed due to inactivity.