Hi,
I have a problem, i can´t see the kpi’s values on M2web. I followed the instructions on the manual (KB-0278-00 1.3) I can see the KPI’s on flexy webpage but no on the M2web and ecatcher mobile app.
My flexy 205 has the firmware 14.1s1(#1169)
Help, please
Hi Gustavo,
There were some issues with the way the KPIs behave in firmware 14.1 that were fixed in 14.2/14.3PR. Can you upgrade to either 14.2 or the 14.3 pre release and see if that fixes this issue?
-Tim
Hi Tim,
I’ve updated the firmware to versión 14.3S0PR(#1342) but the problema persist.
What else can i do?
Best regards
Can I try and change the server that this device is hosted on to see if that makes a difference? Where is the device physically located?
Hi Gustavo, I just want to make sure that I move it to a server that’s near the device to reduce latency
Hello, happy new year.
I am designing a HMI for my flexy 205 using VIEWON software but i have some questons that I would apreciate your help:
· Why are some values displayed in real time, and some others are displayed after one hour? I have int and real tags with the same update time.
for example, I use the same value of the tag “OEE” to graph and show its value, the graph is displayed without problems but I cannot see that value in the black box.
In the flexy 205 values window the values are shown correctly as the tag changes its value from the PLC.
do you know what the reason is?
· Can I visualize the value of a string tag in the hmi?
I need to visualize which operator is using the machine; the string tag comes from the PLC
Best Regards
Sincerely: Gustavo Cruz
Hi Gustavo,
Can I take a look at this with you over teamviewer when you get the chance?
https://s3.amazonaws.com/hms-networks-s3/original/1X/HMS_QS.exe
-Tim
Hi,
I can connect tomorrow, do you have time?
Hi Gustavo, I’m not sure if you sent this last night or this morning but I should be free for the most part Wednesday other than meetings at 9:15 AM and 2:00 PM EST and I should be free all day Thursday
Hi Tim,
Tomorrow Thursday it would be ok, at 9am Mexico time,
It is ok for you??
Best regards
I think that would be 10AM EST (assuming I have the right timezone for your area of Mexico) but that should work for me
Excellent,
Best regards
When you get the chance can you DM me the teamviewer information?
Hi Tim,
Hi Gustavo,
Is it showing the hazard symbol when the values aren’t showing up in the ViewON page?
-Tim
No Tim,
isn´t showing the hazard symbol
Can you make me a temporary user on your account and I’ll try and dm me the information then I’ll try and take a look at this again?
Hi Tim , good day
I solved the last problem, I needed to complete all the items to be able to see the values and the graph correctly.
Now i have a last question: which is the easiest way to get the historical data? I mean, How i can get the historical data in Excel formato or how i can pass the historical data to a some data base?
Now, I´m following this manual: https://www.infoplc.net/descargas/77-ewon/3001-configuracion-ewon-esync-datamailbox
But i don´t know how or if it is posible to connect eSync with Microsoft sql express server.
I can´t use the factory´s servers and i dont have a Budget to get some database licence.
Best regards.
The easiest way would probably be to setup the device to email you the data after a certain period of time. This doc goes over how to send out emails from the Flexy and in the BASIC IDE code section. It talks about being able to grab data using the EBD.
Sending Emails with a Flexy.docx (433.3 KB)
