Linking Ewon Cosy to Talk2M

Hi.

A customer of mine has recently purchased several new machines that each came with an Ewon Cosy. The customer would like me to handle remote support of the PLC’s using the Cosy. How do I go about setting this up and linking it to Talk2M, one of the machines was previously linked to Talk2M via the oem for some troubleshooting but this is no longer the case, as the customer would prefer me to handle remote support.

The customer would need to have the OEM remove the Cosy from their Talk2M account or else provide a receipt for the purchase of the device.

Hi Kyle.

Thanks for your reply, once the oem has removed the Cosy from there Talk2M account, what are the next steps for me, is therethat a monthly subscription?

Regards

Hi Michael,

There is no fee for the Talk2M Free+ account. Just download eCatcher and create a new account. After that, add your first Ewon, copy the Activation Key, and run the T2M VPN Wizard in the Ewon’s web interface to connect the Ewon to your account.

Kyle