We have a Flexy that is returning “BadGateway The eWON responded with an error” when we are checking the status of the unit through the M2Web API. I can connect to the unit through eCatcher but when we try and use M2Web web service the unit is shown as online but will say it is unavailable when we try and connect to it.
Why can we connect through eCatcher but not M2Web and why is the M2Web API showing the error when we try and connect with that?