Hi,
Our Ewon Flexy 102 connected 45 RTU Nodes Via TCP to RTU Converter from three different buildings over MODBUS TCP Network (LAN ). We have a issue in the building 1 13 RTU Slave Devices.
And All RTU Slaves working fine in the Modscan software.
I have checked disable tag error but no improvement from that.
Communication issue.pptx (491.1 KB)
Plz refer the PPT And give me solution for this issue.
Hello,
I would create a ticket on our Support Portal, and supply a backup with support files of the unit. This can be done using eBuddy while connected to the device.
Hi kevin
I will share the backup, before that i wanted to give some information about the issue…
Our 13 slave device setting (Not working )
Baud rate- 9600
Parity-No
Stop bit-2
Data bit -8
Working 2 device setting in same bus
Baud rate- 9600
Parity-No
Stop bit-1
Data bit -8
RTU Master setting
Baud rate- 9600
Parity-No
Stop bit-1
Data bit -8
In our 13 not working devices, Earlier there was only 4 slaves with same setting. it was working and we have added extra 9 slaves to the same bus , after all 13 slaves no communication. All time two working devices was in place…
Some time RTU master nearest slave devices are working
Total RS 485 BUS length around 300 meters
All devices connected daisy chain
Used 1 pair sheilded cable not twisted (polycab)
No termination and voltage bias resister in the bus
Slave device have signal ground. port not connected only + and - Connected
Dear sir,
sorry for delay, I have shared ewon back and support files in the cloud link. Please review and give me suggetion to resolve the issue.
Hi,
Any updates ?
Hello,
Did you create a ticket on the support portal?
-Kevin
Yes I have created Ticket # 59468
Hello,
I would continue this issue on the ticket, as they are your local support team.
-Kevin
Hi kevin,
Still issue is not resolved. Which local support team will resolve it ?
Hello,
If you created a ticket in the support portal, the associate handling the ticket will assist you.
-Kevin