Hello,
We have a customer with a fair number of Netbiter units on cell data. Every once in awhile the Netbiter goes over the allotted cell data plan amount, causing overage charges. In the past couple years, two units have exceeded their monthly amount twice, and one has exceeded their amount once.
The question is - what impacts how much data is used on each of these devices? Does having more alarms use more data? Does leaving the alarms on for longer use more data? Certainly remote firmware upgrades use more data. We are trying to get some “data justification” to our customer.
Thanks!