Netbiter ussually error


my netbiter often errors (1 month) and must be restart power in site . any solutions?


Hi @Peter_soad,

How does the device error? Does a particular feature stop working or does the device go offline?

A good first trouble shooting step would be to make sure the Firmware is up dated. If you have a EC3xx device you can update from the firmware tab on Netbiter. net

If you provide your systemID I can take a look at the account settings and download logs from the device if needed.