Hi Support Team,
I’m contacting you on behalf of Networkers SRL regarding the Intesisbox Toshiba VRV control module (INWMPTOS001R000 ).
We installed some units in 3 department units. After pluging and configuring the equipment we are experiencing constant connection loss with the modules. The wifi router is right above the modules, so they have a strong wifi signal. We also tried each module individually and the problem persist.
By accident one module was connected alone in the AB bus (without a Toshiba thermostat sharing the channel) and it worked fine.
Can you please help us to debug this problem?
Abilio Mancuello Petters
M: +595 971 944644
O: +595 21 295550