Kevin, my original issue is still not resolved. I was onsite last week and updated to 14.2 but it still cycles offline randomly. Sometimes after less than one hour sometimes more than one day. Then it cycles back online sometimes after 2 seconds, sometimes it is off for more than 2 days, then other times the only solution is to remove the power and reboot. We have another Cosy on this same account and it has also started doing this recently.
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For the backup unit, i dod see a lot of connection reject on the WIFI issues. I would try to run the internet Wizard with updated credentials.
Also your unit shows to be on 13.3, we do advise updating to the latest firmware of 14.2