No traffic with flexy

Good morning,

We have a big problem with eWON flexy 201 for several months.

To sum up:

We actually have 2 eFive.

Connection to eFive 1 (firmware 1.1.0 & 1.1.1): no problem, whatever the series
Connection to eFive 2 (firmware 1.1.1): no problem for 4xxx Cds. For Flexy, the eFive can see the device coming (the connection goes from “down” to “up” on the web interface), but no traffic passes until the eFive has been restarted (while all the other tunnels are operational).

Concretely, since only Flexy are affected by this dysfunction, I don’t see what element on our network could be problematic: connections to eFive 2 go through the same routes and enable the same rules on firewalls, regardless of the eWon model.

I had updated the last firmware 13.0 on flexy 201, but the problem was still present. I will try the latest firmware released to date, so the 14.0PR.

Thanks for your help,

Cordially

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