Not able to adjust DNS value of eWON

Ewon Support Ewon Flexy
#1

Hello,

I want to adjust my DNS settings, ethDNS1 and ethDNS2. Im adjusting these settings in the storage -> edit COM cfg screen. I click save after I changed the DNS value’s and then reboot the eWON. However, after rebooting, the DNS value is not the same as the value I set it to, but it’s the old value again. How is this possible?

The reason I want to try a different DNS is because im having MQTT connect issue when trying to send data from my eWON to our cloud.

Best regards,

#3

Most likely you are acquiring DNS through DHCP. You can disable this by unchecking the box in the Internet Wizard, or by setting:

EthDNSAuto to 0 (for Ethernet)

or

WifiDNSAuto to 0 (for WiFi)

in comcfg.txt.

#4

This indeed worked !

However I still have the MQTT issue after adjusting the DNS.

#5

Have you opened a case yet? If not, I would recommend going to https://mysupport.hms.se and creating a case so someone from your local HMS office can take a look at it for you.