Not possible to do SMS awakened connection in Cosy 131 4G

Hi,

i have a Ewon Cosy 131 4G with SIM card configurated for sms awakened connection to dont spend money when i dont do remote connection to Ewon.

Problem is all the time Ewon is with 4G data connection and i try to sleep by SMS using ecather but doesnt work… In event register of this Ewon in eCatcher i receive this event : eWON Status ONLINE ( skipped OFFLINE ) and Ewon continues awakened all time spending 4G data.

Can anyone help?

Thanks

Hello,

For this kind of issue, we do suggest you create a ticket on our support portal. You will be able to get more efficient assistance on the matter.

https://hms-support.zendesk.com/