currently I have a problem like it was described here already.
We have a PRO account with 3 simultaneous connections and at the time of this message/notification nobody was connected to a device.
I searched in the log for possible connections, but found nothing - neither via eCatcher or via M2Web.
Are connections kept if e.g. the eCatcher crashes/is simply closed without first disconnecting the connection or are they then automatically disconnected or released again?
As also described in the other article, the connection can be established again one day later.
Does the “system” disconnect existing connections after a certain period of time (forced disconnection?)?