RE: Box question

HMS Support,

Could you please assist our customer with how programming in our MAPS software?

Greg, sorry but I am not sure about how to set that up!

Eric W Dunn
Building Automation Sales Lead - North America
HMS Networks

Office: 312-819-2556
Mobile: 812-946-0952

Schedule a meeting with me here

Hello Eric,

I can assist with this issue. We can schedule a screen share during our normal business hours of 8am to 5pm est.

Also, what is the device that is being used?
Contact details for the customer?

Kevin, this is a weird email message. If I had not just sent this how would I know what issue and customer you are referencing? This is strange.

The customer is Greg Fugatt with Engenuity Systems, our distributor.

You can reach back directly to them instead of getting me back in the loop if you think it would be quicker.

Hello Eric,

Excellent, I will reach out to the customer and set up a time to go over the MAPS software.