RE: help to configure Flexy205 with 4G card

Ewon Support
#1

Djillali,

Please create a backup with eBuddy and Include Support Files.

Kyle

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#4

Hi kyle,

I try to have a backup but I have this error

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Thank you.

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#5

Are you using the adm account? You need to use the adm account to do the backup.

As far as the errors, you are not connecting with the cellular network. Make sure you have a strong enough cellular signal and I would recommend contacting your cellular provider and ensuring the SIM card is active and it is the correct SIM card (4G not 3G card), etc.

#6

Hi kyle,

I send to you the backup let me knew if you have any question.

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Thank you.

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#7

Hi kyle,

What you mean about adm account !

For the cellular before it work properly, I change the sim card and I have the same issue .

#8

Hi,

This backup is missing the events logs. Could you please create another backup with support files included.

#9

Topic closed due to inactivity.