RE: HMS Remote Access and Remote Data - From Rexel Event

Chris,
Would be possible for you to call me in the morning. I have not being able to get eWon Cosy 131 connected via Wifi. I always get the same error, “internet connection”, cannot establish WAN connection. I configured the unit with eBuddy, assigned IP address and launch the configuration software. The application at CVS is to use the cellular “hot spot” to connect to the local controllers. I’m not using any of ports for WAN. The configuration fail when is ready to test the internet connection. Another point, I updated to firmware 13.02 and the unit is rebooting itself continually. I decided to downgrade firmware to 12.0 and the rebooting is gone.

Your assistance would be appreciated.
Juan

Hi Juan,

I just came across this email that you sent last night and Chris forwarded to support, but it looks like it’s for the same issue we already talked about this morning. Let us know if you need any help today.

Thanks,

Kyle