RMA for eWON Cosy 131

@anondiqhpnbk
Needs RMA.

  • Cosy will not connect to AT&T network
  • Has been factory reset
  • Tried all possible APNs
  • Tried multiple SIM cards

I have the defective product in hand now. How can I facilitate getting the replacement shipped to my location and having this product returned?

RMA’s should be sent to distributor and the distributor will go to the RMA Portal here:

https://hmsportal1.microsoftcrmportals.com/support/

Here is a post that explains it well:

I am the distributor. Purchased with PO# S011294264

QTY: 1 - EC6133D01MA

Need replacement for defective unit.

OK Please follow these instructions or call 1-312-829-0601