Having issues with a cosy 131. The PWR led is green and USR led is steady red.
Have tried level 1 and 2 factory reset without success. During the reset, the Bl1 led is green and then goes off. the USR led becomes solid RED. Never blinking.
Have also tried recovery and firmware update through eBuddy using the serial number ( 1810-0723-22 ) without success. the LAN Leds will blink during a reboot and then stay off no matter if I try to connect directly in port 1 of the cosy or through a 10/100 switch.
Have tried to troubleshoot with our distributors technical support ( Lumen from Québec, Canada ) and they told me to request an RMA.
Thanks for you time
Contrôles Gilles Leduc Inc.