Serial Number

Hi, I have a problem, I have an eWon cosy 131, I was trying to install it on a machine, but talk2m denied the connection, I was seeing that if the ewon cozy 131was registered in a different account it cannot be connected, I don’t have any information about who could have done the primary registration. What could I do in this case?

You will have to create a case at and make sure to include the serial number so we can look it up.