Our systems are equipped with eWon Cosy 131 for remote assistance.
On some systems we have 6-axis Staübli robots. With the new version of Staübli it is no longer possible to connect remotely. We have a message that a port 5656 is closed. We try to change the port number to get online, but the issue still the same.
I suppose that the eWon blocks the communication somewhere. Is it possible that something is blocking between the WAN and LAN?