When a customer’s data enters the Talk2M cloud via an eWON tunnel, does HMS have the ability to view that data? I mean the contents of the customer’s data packets themselves.
As far as I know we do not, but I can check to verify whether or not there is anyone who can access it.
Kyle, please do verify this. Want to use eWONs at a job, but customer is concerned about VPN security insofar as HMS’ cloud having direct access to data passing through Talk2M tunnel. I would think this data is encrypted point to point, but need confirmation. Thanks
@Jesse, I’ve put in a request to verify this… I know that support staff DO NOT have access to this data, but I have to check with the developers to confirm it’s encrypted end-to-end.