Hello,
I have a question that is to directed to Service / Support Engineer personnel.
I have (2) Anybus Bolts (Both Model# AWB2030-B, Serial Numbers: A042F60F and A042F619). We were in the process of setting them up via Ethernet Communication and everything seemed to be fine until we set up one of the units with Easy
Config. Option #5 and the opposite unit as Easy Config. Option 4. The IP addresses of both units were changed from the Factory Default settings (One unit was 192.168.0.3 and the opposite unit was changed to 192.168.0.4)
At that point the one unit that was set up as Option 5 went to PROFIsafe mode and the communications was lost with the unit configured as Option 4. Multiple attempts were made to Reset both units via the Reset button in an effort to re-establish
Factory Default settings. All attempts were unsuccessful.
At this point both units are unresponsive and communications are not possible with either unit via the web interface feature.
Please provide any input or advice that will assist us in correcting these errors.
Thank you in advance.
Lance T. Walls