I have downladed the ST cloud app. I registered for an account, but the email verification link did not work. It now is telling me to start over, but when I try to create an account again it says “the resource already exists in the API.” Please assist in activating/verifying account.
Please create a case at https://mysupport.hms.se/
When creating a case provide the email, and devices that you are using.
UPDATE: I see that you already created a case on the our Support site. I’m looking into this now
Thanks, I did a couple days ago. Hopefully it gets resolved soon.
I am looking into this now.
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Hi I’m not sure if this is the correct forum for this question but I’m trying to find out what the “extremes protection” option does on the AC cloud app.
Active: ACCC the function cool or heat protection can be activated or deactivated.
- Protection temperature: the temperature maximum or minimum can be settled in order to
do not let it drop or rise over or below to the temperature wanted.
- Hysteresis temperature: the tolerance in degrees can be configured from 1 to 4 degrees.
It is just an absolute barrier for the AC to operate in.