Unit went offline

Can you please review the attached tar and tell me what happened with the TSL and what we can do to prevent it.[color=red]MOVED TO STAFF NOTE[/color] (246 KB)

Hi Ted,

I see in the event logs that you are getting an Error in basic script. It seems like this is something coming from your Basic program, but I’d like to figure out what’s causing that to trigger. I think it may be related to the TLS errors

Are you referring to the message Error in Basic script?

Yeah,

I see over at the beginning of the init section there was an onerror goto error section.

I was wondering if you keep getting the TLS errors if you disable the program briefly

The TLS errors stopped after about an hour

Seeing that the TLS keys are out of sync could be related to an issue with using UDP. You could try switching to TCP and that may fix the issue