Unknown eWon when registration in talk2m

Talk2M config is failing due to unknown eWon. I Have tried with activation code and then again with name but no result
please check if the ewon is registred in another account
serial number : 1342-0006-38

As I mentioned on your other post, you would need to delete it from the current T2M account in eCatcher before you can register it to a new account.