Unresponsive cosy 131

[Tim_hms]

@anonynhlzjpv
Hi Paul,

You can use this ticket as a reference for the RMA

What is the process for an RMA?

NOTE: This is the process for the Americas region, North, South and Central America. For other regions please contact your distributor for information regarding the RMA process. Distributor search pages: eWON Anybus IXXAT RMA Process Step 1. To avoid unnecessary RMAs, HMS requires that you work with our Technical Services team to troubleshoot the device before an RMA is issued. We will work to quickly resolve the issue or issue an RMA for your device to be replaced or repaired. Step 2. If t…

Thanks,
-Tim

[Tim_hms]

Reference number 23352

[system]

Topic closed due to inactivity.