User already connected to Talk2M

Ewon Support Cloud Platforms
#1

I am still having the same problem, but using another user name is working…

You are already connected to talk2m
#2

@jiayuan0727 What is the account and user that you are having problems with?

#4

Account: norgalv
Username: norgalv_adm

#5

I will switch your VPN server, you may lose connection briefly.

#6

Let me know if the problem persists and we can escalate the case.

#7

Still showing already connected

#8

Thanks a lot.
Its woking good for the last 2 hours.

#9

@jiayuan0727 I’ve escalated the case and in the meantime you should be able to use the other user.

#10

Has this issue been resolved for you @jiayuan0727?

#11

Yes, thanks a lot.

#12

Great! Thank you for the update.