User already connected to Talk2M

I am still having the same problem, but using another user name is working…

@jiayuan0727 What is the account and user that you are having problems with?

Account: norgalv
Username: norgalv_adm

I will switch your VPN server, you may lose connection briefly.

Let me know if the problem persists and we can escalate the case.

Still showing already connected

Thanks a lot.
Its woking good for the last 2 hours.

@jiayuan0727 I’ve escalated the case and in the meantime you should be able to use the other user.

Has this issue been resolved for you @jiayuan0727?

Yes, thanks a lot.

Great! Thank you for the update.