WRONG CABLES SUPPLIED WITH INTESISBOX FW: MSTP BOXES

HMS Support – can you please put together support for this Intesis customer that has been supplied the incorrect cables to connect our gateway to the Mitsubishi HVAC units?

Joe – these guys at HMS should be able to take care of this for you with Spain. Are all the units like this?

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Hello Eric,

I would direct this to Customer Service. Unfortuntaely, I do not have the systems to reorder parts for units.