Wrong Message

Hi,

We had a spare USB-to-CAN sent during an extruder shipment. When I connect this to our computer and a mixer, it shows the following wrong message. Is it wrong with the type of connector or the software? Do you have any suggestions?

[/uploads/default/original/2X/4/4125986b938c9d9f6248421250144a8156d17658.png]

The connector we use is:
[/uploads/default/original/2X/e/e89b40266475b952bba7bc0da682604f55cd2b3c.jpeg]

Thank you,

Richard Peng

Hi,

We had a spare USB-to-CAN sent during an extruder shipment. When I connect this to our computer and a mixer, it shows the following wrong message. Is it wrong with the type of connector or the software? Do you have any suggestions?

[/uploads/default/original/2X/4/4125986b938c9d9f6248421250144a8156d17658.png]

The connector we use is:
[/uploads/default/original/2X/e/e89b40266475b952bba7bc0da682604f55cd2b3c.jpeg]

Thank you,

Richard Peng

Hi Richard,

Could you try sending those pictures again? Some reason they’re not showing up on my end?

Thanks,
-Tim