Firmware update problem - Flexy

[Abdelaziz]

Bonjour,
je veux utiliser une carte FLX 3402 sur ewon flexy 202 avec firmware de 7.0s2, mais sa marche pas.
et sa firmware il veut pas mettre a jour avec ebuddy (voir photos ci-joints)
NB: pour la mise a jour de firmware j’ai utiliser F7.

merci

[Tim_hms]

Hi @Abdelaziz,

Please reference this post for updating your Flexy, you’ll need to go through the recovery procedure since you’re firmware is below firmware 11.0

General Upgrade and Recovery Guide

NOTE: Read First If you’re on firmware 11.0 or higher you can update your firmware through eBuddy, FTP, or a Recovery. You will need to perform intermediate updates for these. Ex: if you’re on 11.0, you’ll need to go to 12.0 before you can update to 13.0. If your firmware is lower than 11.0 then it is a requirement to do the firmware upgrade through a recovery In order to do any of this, you need to be the “adm” user or a user with these permissions [image] Firmware download link: https:/…

[Abdelaziz]

I followed all of these methods, but the problem still persists

[Tim_hms]

The only other thing we could really recommend for the recovery would be to maybe try again with a different PC and to make sure that there is a 10/100switch in between the device and your PC. Other than that if the device is still under warranty you may be able to do an RMA