Issue with Connecting in ecatcher

Larry_Schenkman · February 12, 2018, 4:11pm

Hello,

I am having an issue with connecting to my new eWON 131, It shows up and says online but when I connect I get the error: TAP-Windows adapter Talk2M-ecatcher not found.

jseanor · February 12, 2018, 4:12pm

@Larry_Schenkman

Can you advise what eCatcher version you are currently running?

If you look at your network and sharing center, do you see a tap adapter?

Larry_Schenkman · February 12, 2018, 4:28pm

Hello Jordan,

I am using version 6.3.5,
also I am not seeing the adapter- I did run the bat file and rename vbs script

jseanor · February 12, 2018, 4:29pm

@Larry_Schenkman

Ok I do see the adapters they are just not renaming properly.

Can you right-click the adapter labeled Ethernet 3 and paste in: Talk2M-eCatcher

Larry_Schenkman · February 12, 2018, 4:35pm

Hello Jordan,

I tried to rename it and it says a connection already exists?

jseanor · February 12, 2018, 5:01pm

@Larry_Schenkman

Unfortunately that issue is a tough one to fully resolve. However I can provide you with a pretty quick “patch”.

Download this file: Talk2MClient.ovpn (739 Bytes)
Drag and drop the file into: C:\Program Files (x86)\eCatcher-Talk2M\Talk2mVpnService\conf
Rename your tap adapter: Talk2m Adapter

Essentially I have just updated the adapter name that eCatcher searches for when making a connection.

Larry_Schenkman · February 12, 2018, 5:45pm

Hello Jordan,
Success- Thank You!!

Regards,
Larry

jseanor · February 12, 2018, 5:46pm

@Larry_Schenkman

Not a problem, glad that worked.

Please let me know if you have any further issues.