WebPort changed from Endian connect on WAN to WebPort connect on WAN

[Lisa_Klein]

I have the backup with support files. Would like to know if you could let me know what happened. I think the operator at the eWON reset the power to the unit too many times in quick succession.[color=red]MOVED TO STAFF NOTE[/color] (127.5 KB) Thank you.

[Kevin_hms]

Hello,

I reviewed the back up, and it does show data corruption indicitive of the frequent reboots. I would try a Sencond level reset of the device and setting the unit back up again. Due to the data corruption, I am not confident restoring a back up of the unit will be resolve the issue.

Please see the Factory reset procedure below:

Flexy Factory Reset

Hi Jaka, The factory reset process is the same for both the Flexy 201/202 and 205, but the reset button is different. On the 201 and 202 the button is labelled BI1, but on the 205 there is a small hole above the LEDs and this contains a recessed button: [image] Press this button while powering on the Flexy You must hold the button down for at least 35 seconds while the device powers on. After 30 seconds the USR LED will blink red for 5 seconds and then become solid red. Once the button is sol…

[Lisa_Klein]

Thank you Kevin. I was able to get online with the unit, and re-do the WAN settings and it has been working. As I mentioned in my email, I was thinking the frequent reboots were probably the issue, and definitely when they restart before the reboot is complete.

Best regards,

Lisa D Klein

360-608-4998 Mobile