Account location

Ewon Support Cloud Platforms
#1

Hi,

there is a reused unit onsite with S/N: Moved to staff note. I cannot re-establish new VPN as it was binded with other account name before? could you kindly locate it for me please? I believe it’s more on the talk2m cloud side that you can retrieve it.

Many thanks,
Sheeran

#3

Hi Sheeran,

Could you submit a ticket on our support portal? Due to the personal information involved in requests like this, we’ll be able to handle your issue better there.

Here is a link: https://support.hms-networks.com/

Best regards,
Hugh