All data changed to zeros

Anybus Support Anybus Gateways
#1

Model: ABC3090-A
Hello
All mobdus data is received with no problem from field, but then when I try to read it on the profinet side, all data has been changed to zeros.
All leds are green, so I think there’s no problem with the communication.
Can you please help me with this?

Thank you very much in advance
Federico Nazoa

#2

The forum is monitored by the US branch of HMS. It would be more efficient to create a ticket on our Support Portal, as you will be matched with a local Technical Service Representative. You can create a ticket a the link below:

https://support.hms-networks.com/