@anonulsqfywc
Ticket created here. Please see subsequent email.
@anonulsqfywc
Don,
Per our conversation, it appears that your IT department is restricting your network traffic for eCatcher. They need to ensure that the server is accessible and that eCatcher isn’t being filtered by an SSL proxy.
Access Server Domain Name: as.pro.talk2m.com
Access Server IP Address: 92.52.111.210
Port: 443
A full list of our infrastructure can be found below: