Anybus-E300-MBTCP

Anybus Support Embedded
#1

We just powered up an Anybus-E300-MBTCP module with an Allen Bradley E300 smart overload. The unit has the Power LED flashing green and MS LED flashing red. I was able to reset E300 by pressing push button. However, neither of the Anybus-E300 MBTCP Ethernet ports is working. When connected with a crossover Cat6 cable to my PC or an Ethernet switch there are no lights on the Ethernet ports (either on the Anybus side or PC/Ethernet switch side). Please note that the rotary switches are set to 1,1,1. Can you please help me with this?

#2

You need to set the switches to 000 to access the web server. Set the IP Address using BOOTP/DHCP as shown on page 17 of the User Manual. You should be able to use a straight ethernet cable.

#3

Kyle,

I followed the procedure as per manual and can not establish connection with the device’s web server.

Please note:

  1. As per my original question, there are no flashing LEDs on any of the Anybus-E300- MBTCP device Ethernet ports signaling any communication.
  2. I can not ping the device from my laptop
  3. LINK1 and LINK2 LEDs at the front of the device do not blink

What else can I try?

#5

Have you:

  1. Followed the instructions on page 12 and 13 to attach theE300 Communication Module to the E300 Relay Control Module and lock them together?
  2. Then set the switches to 0-0-0
  3. Rebooted the unit.
  4. Then run BOOTP
  5. Do you see the unit in BOOTP?

What are the status’ of all LEDs?

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#6

I tried as per your instructions and manual.

The status of LEDs is as follows:
A -Off
B-Off
C-Off
D- Flashing Green
E-Off
F-Flashing Red
G-Off (with connected CAT6 patch cable)
H-Off (no cable connected)

BOOTP status as below (did not find any devices on network). The laptop Ethernet ports LED are OFF. The network port status shows: “Network cable unplugged”. Tried both Ethernet ports on the device and the result is the same.

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#7

Can you please create a case at support.hms-networks.com and reference this thread (Anybus-E300-MBTCP) so that I can escalate this to the Product team?

#8

Sorry Kyle, I can not log in to that web site. Tried to change the password but it looks like it is not accepting it.

#9

If you are experiencing any page problems or access related issues please contact HMS at support-webmaster@hms-networks.com