Anybus Software not Opening

Anybus Support Anybus Wireless
#1

Hi there-

I am having issues opening the HMS IPConfig application. Everytime i open the app- The application crashes and will not open.

Any advice?

I have uninstalled any new drivers and software with no luck.

#2

Hello KH12,

It could be an issue with the AV software preventing it from opening. We do have an older version in the post below:

#3

Hi Kevin-

I was able to open the software. However, Now i am not able to see the device?

#4

Hello KH12,

Are you directly connected to the unit?

Also you will need the Anybus transport provider installed as well.

#6

Hello KH12,

What is the Anybus Article number of the unit you are trying to connect to?

-Kevin

#7

Where would i find this?

#8

Yes I am connected directly to the device. I installed the software and am still not able to see.

#9

Hello,

The article number of the unit should be found on the device itself. I will need to know what device type you have in order to find the correct solution.

#10

Article # is-

AWB2030-B

The device is Anybus Wireless Bolt Ethernet RJ45 POE

#11

Hello,

You don’t need the IPconfig software.

If you review section 4 of the AWB2030, there is a webpage you need to log into to configure the device.

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