I loaded the new firmware in the units. I lost another unit in the process, so I now have 2 units that did not take the firmware and now cannot communicate. You said there is a way to fix this. How? I will see on Tuesday if the firmware corrects the problem
It sounds like you will need to perform a recovery. The following link contained SP1 with and ADVANCED recovery folder with instruction on how to recover the device. https://www.anybus.com/support/file-doc-downloads/wireless-bolt/?orderCode=awb2000
To recover the device you will be flashing the firmware though Firmware Manager II:
You will also need the anybus transport providers to download the FW to the device. https://www.anybus.com/docs/librariesprovider7/default-document-library/software/hms-anybus-transport-provider-1.zip?sfvrsn=e636aad6_24
Once the device is recovered you can use the Firmware tab to update to the latest Firmware.