Bolt Reset Itself?

Hello there,

My name is Grayson Lynch and I’m an engineer and system integrator here at Blue Bell Creameries. We are testing out a Bolt out on an HMI in production but for some unknown reason (after many weeks of working fine in prodcution) the Bolt reset the network settings by itself. Is this a normal or at least has-happened-before kind of thing? Or, is this a one time instance pointing more towards someone may have tampered with the Bolt?

Hi Grayson,

It should only be able to be reset to factory settings if you hold down this button or make changes on the webpage