There is an operator interface terminal which has an FTP server for log files. We are able to connect to the server from a local PC, but when connected across the eCatcher connection, we are unable to view the files and see the following error:
“FTP Folder Error
An error occurred opening that folder on the FTP Server. Make sure you have permission to access that folder.
Details: The operation timed out”
Are there any settings in the eWON that prevent FTP servers from passing through the firewall? The server operates on port 21.