Cannot import simply_can DLL with Python 3.10 64bit

[andrea.peter]

Hello,
simply_can 1.1
I’ve been able to import simply can using Python 3.8 32bit,
but if I try to use Python 3.10.5 64bit it does not work, I double checked that I use the right .pyd file (originally named simply_py.py3-64.pyd), but I keep getting

“ImportError: DLL load failed while importing simply_py: The specified module could not be found.”

My code

import os
import sys

sys.path.insert(0, r'<path-to>simplyCAN_WIN_1_1_0\lib\python\mylib')
os.add_dll_directory(r'<path-to>simplyCAN_WIN_1_1_0\lib\python\mylib')

import simply_py

[deryck_hms]

Have you looked over this thread a similar issue was worked though.

Using simply CAN python

Hello, I’m trying to use the simply_py module and I’m not sure to know why it doesn’t work. My laptop is under win 10 OS, 64bits. Pythons versions are : 2.7.18 and 3.10.8 I have canAnalyser3 mini installed on this laptop, and simply_py.pyd already installed in the python27/lib folder. While I start the demo.py file, it returns that the DLL load failed. I don’t know what DLL need to be started. What files are really necessary into the laptop in order to run the simply_py.pyd python cod…

[andrea.peter]

Hi, thanks for your reply,

I figured out the library does not work with Python 3.10, I guess only 3.8 works.
We don’t use 3.8 anymore since it is in the “security fixes only” stage.

Do you plan to release simply_can for 3.10 in the future?

[deryck_hms]

This request would need to go through the Ixxat team. I recommend opening a request via support.hms-networks.com. This will allow us to reach the product manager.