Cant access my devices, saying its unavailable

I am getting this every time i try to access my devices I need help:
M2Web

1 Like

That just links to M2Web, I don’t see a problem when I click it. Do you have a screenshot?

I’ve attached 2 photos

Photo 1 shows the homepage of the T2M

Photo 2 shows after I click on dryers it sends me back on the same homepage and it says as the URL says it “unavailable” .

My eCatcher says I’m connected but i cant get any access to it, I’m not sure if as i updated the eCatcher its doing that, i had access before the eCatcher was updated.


It looks like the device is now offline. Has it been disconnected?

I have the same issue.

No its not, Its always online

I receive these messages. Any idea what’s going on?


It looks like maybe you are using an old link for M2Web. You should be using https://m2web.talk2m.com.

Have you connected to the VNC server before?

If so, and you’re sure the password is correct, you could try using a different color depth setting in eCatcher:
image

Or check the authentication settings on the VNC server.

Even when I use the new GUI , It sends me back to the old GUI

I’m


getting a new error now

The new link does not work either.

Is there a remote possibility that the company where the dryers were purchased (ITALPAST in Italy) is involved like a server problem?

The Ewon is offline. How is it connected to the internet? WiFi, Ethernet, Cellular?