Check Serial Number

Ewon Support eWON Cosy
#1

How can I check who and what Talk2M account Cosy 131 is registered to? SN is 1533-0331-22

#2

Hello,

I will gather any available information for you.

#4

I sent you a message containing the name of the account and admin.

#5

Thank you for the support. I have talked to the admin of the account associated with this serial number and he does not remember the credentials. How can he contact you to have it reset?

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#6

Hello,

He can use the forgot password link in the eCatcher app. He can enter the account name (ATC) and his email to get a password reset link.

#7

Got it all worked out. Thanks for the help

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#8

Excellent. I am glad the issue is resolved