Configure Talk2M connectivity

Good afternoon. eWON 4005CD / MPI. When trying to configure “Read Talk2M config”, the label"access denied". Perhaps the router is linked to another account from which I do not have a password. How can I fix this situation?

Are you the original owner of the device? You will need to talk to the person who registered it last and have them remove the device from their account. What is the serial number?

I am the second owner of the device .Unfortunately, there is no connection with the first owner.

I would recommend replacing the device with a Flexy device. The CD series is now obsolete. You can open a case at if you have further questions about this.