I have a client that lost communication with his Flexy 205. He sent me an image showing the tag he use to know when the connection is lost. In the section IP Adress, he received a message Erreur_Tap… I can’t see all the message.
I contacted the Sales rep from Montreal and he recommend me to ask for the back up and support files to analyze the information.
I attached to this message the message received and the back up.
Shema_Reseau_Biobisuits.pdf (147.0 KB)
MOVED TO STAFF NOTE (196.5 KB)