I’m having trouble with an ewon at a remote site. I can get the Ewon to successfully complete and Internet connection test in the internet wizard but it will not show up as “online” in my ecatcher. Is there a case where the Ewon will pass its Internet connection test but still not be able to communicate to the Talk2M servers and establish a connection? Is there a test that I can make the Ewon run that will test its ability to use to the necessary servers and ports?
Thank you