Downloading config file to Anybus

Hi
I am facing same problem while uploading the configuration file from the gate way. Please guide me on this issue

Can you tell me which device you have (what is the article number) and the error message you are getting? A screenshot would be helpful.

Thanks.

I was trying to upload the configuration using HyperTerminal but, I am getting a BBO synchronization error.
Anybus X-gateway - HyperTerminal.pdf (17.6 KB)

Why are you using hyperterminal? What model of gateway do you have? You should be able to use the software for the gateway unless this is a very old device.