eCatcher won't install a TAP-Win32 adapter

Ewon Support
,
#1

After completing a new eCatcher installation and trying to connect to one of my Flexy units I get the “No TAP-Win32 adapter found” error message.
I go into my Network Connections settings and I have no new interfaces/adapters created, only my LAN/WAN adapter.
These are the following course of actions I’ve taken to remedy:

  • I’ve tried going into the Talk2mVpnService/drivers folder and run the script as administrator, but nothing happens.
  • I’ve also disabled the built-in Windows 11 firewall/Defender settings and still nothing has happens.
  • I’ve also tried uninstalling/reinstalling both the Stable Release and Pre-Release version of eCatcher.
#2

You can manually download and install the Tap-Win driver here. However, it sounds like something is blocking the installation on your PC, so you should consult your IT department for help.

#3

Downloading and installing that driver and then running the Talk2mVpnService driver install/rename script fixed my issue. Thanks for your assistance.

#4

Great! Thank you for the update!