eFive connection loss

Hii i have same problem,

We didnt made any changes with our configuration. The efive clients(ewon) automatically went down in efive server. From field all ewons are looks working.
Need experts advice to resolve this issue

Hi @sadhahir,

We recommend creating a ticket here: https://mysupport.hms.se

This way you’ll be able to work with somebody in the same timezone as you and be able to more quickly resolve this issue. It looks like you’re about 9 hours ahead of us.